Published - 2015

Boil-test of thermostats ensures a fair handling of complaints

Tech news

At Triscan, we do not want to compromise on the quality of our thermostats, and therefore we only use manufactures who meet the TS 16949 and ISO 9001 standards. 

Handling of complaints
In case of a complaint of a thermostat, the thermostat will undergo a thorough examination as well as a so-called boil-test to determine, if the complaint is legitimate or not. ”We use boil tests to make a fast determination whether or not the thermostat is defective”, says product coordinator Søren Nielsen. When boil-testing, you place the thermostat in water, which you bring up to its boiling point, which will clearly show if the thermostat opens and closes as it is supposed to”. If the boil-test shows, that the thermostat functions as intended, we will carry out further examinations in order to uncover where the problem is to be found”, says Søren Nielsen. In most cases, the problem is not the thermostat itself, but a mistake in the cooling system, a defective cap in the radiator or the expansion tank – or just air in the system.  

 

When boil-testing, you place the thermostat in water, which you bring up to its boiling point, which will clearly show if the thermostat opens and closes as it is supposed to

 

A complete delivery
Triscan’s wide covering programme within summer- and winter thermostats contains more than 500 references – and gives a 93, 7% coverage of the car parc. You will therefore rarely return empty-handed with a request for a thermostat at Triscan.

Triscan offers a complete solution, where we add all gaskets and O-rings. Everything delivered in one, single package. By this, you get the widest coverage of the car parc with a few references. For the customers, this mean fewer references to manage and fewer references to stock. In brief better profits and higher customer satisfaction.

On the list of OE customers, you will find among others GM, Chrysler, VW, Audi and BMW.