Published - 2021

Strengthened customer support and internal communication through internal redeployment

Corp news

It may sound paradoxical when we at Triscan - contrary to the general recommendations to keep our distance - have moved closer together? But do not worry - there is of course a really good reason for it - and of course we keep plenty of distance and respect all applicable rules!  

Now all employees from sales support, marketing and product are brought together in our new open-plan office. The merger provides great synergy. We will be able to optimize workflows and promote the interaction and knowledge sharing between colleagues. At the same time, we achieve strengthened internal communication between the colleagues in the three functional areas. 

However, it is particularly important, that the merger undoubtedly will have a contagious effect on our customers. As a customer, you will prospectively experience a strengthened, faster and even more flexible customer support. 

“I believe that companies that are best at mastering knowledge sharing and structure are the strongest and face a bright future. That is why we are focusing on improvement in this field. Our customers may not feel it from day one, but in the long run they will feel it as we become even faster in product, sales and marketing. We will react more quickly to market trends and thereby be able to offer our customers an even better product mix and even better service. All this will happen without compromising on our flexibility and quality of both products and service", says Morten Kjeldahl Vammen, CCO at Triscan.

In the design of the new facilities, we have emphasized on creating "openness" and with it the opportunity for visual contact between the departments. 


storrumskontor
The new open-plan office has a very central location in relation to logistics, customer center and remaining administration. The shorter distance - both physically and visually - makes the path from "thought-to-action" shorter
 

Storrumskontor 3
Even in an open-plan office, it is possible to respect the applicable guidelines in relation to Covid-19: good distance between the desks, plenty of distance between colleagues, frequent and thorough cleaning of all surfaces and good personal hand hygiene