Although we and the rest of the world experience being challenged in many areas – the war in Ukraine, the war in Palestine and the consequences of global climate change – seen in isolation then things are going well at Triscan. I will therefore allow myself to dwell a little on the positive in what follows, which is mainly a look back at the development and the measures that have contributed to Triscan standing stronger as a company and in the market - more than ever before.
A satisfactory account for 2022
Despite the energy crisis, high freight rates and a drop in profit of just over 20%, we had a satisfactory 2022. The drop was largely due to the fact that in 2022 we were not able to implement price increases to the market at the same rate as raw material and freight prices rose. We have therefore had to bear a large part of the cost increase ourselves - and this can of course be seen on the bottom line. Our export share has increased further and today accounts for 85% of our turnover.
New product groups have seen the light of day and are off to a really good start
Among the latest five new product groups that we have introduced, especially Triscan brake calipers without a deposit have had a terrific start. The enormous demand has resulted in a subsequent expansion of the programme from approx. 300 to more than 1200 references.
Triscan brake calipers without deposit
Sales of parts for electrical vehicles are gaining momentum
We already introduced the first parts for EV’s back in 2018 - and this then slightly long-term strategic decision now clearly shows that it was absolutely right. Sales have really taken off, the number of references will soon reach 5,000 - and in addition to being first to market with many of the parts, we have also positioned ourselves as a provider of the most comprehensive programme of Tesla parts within the product groups that we offer.
Contract Partner for ADI
As a long-standing supplier to several of ADI's members, we are proud to have now been offered and subsequently entered into a contractual partnership with ADI. We are thus now 1 of a total of 46 preferred suppliers with whom the 23 partners have chosen to enter into a strategic collaboration. It was particularly the combination of flexibility, program breadth and quality that was emphasized by the members as to why Triscan should be offered a contract partnership.
New and ground-breaking spare parts catalogue replaces TriWeb
As pioneers in e-commerce – Triscan was nominated in Denmark for the e-commerce award back in 2002 – we are ready to present our new catalogue at the beginning of 2024. A catalog that stands out for ease of use, speed and flexibility. The new catalogue will not only replace our current TriWeb, which is going on an extremely well-deserved retirement, but it will also be possible for wholesalers who may find themselves in the situation that they either lack or need to update their existing catalog, to use TriWeb as their own catalogue system. Data import and export is based on the TecDoc format and takes place at an incredible speed.
Brand new and user-friendly catalog from Triscan
Repair and replacement of auto glass for the workshops
It is not only the question of whether or not a workshop should offer service and repair of EV vehicles that bothers too many workshop owners. So does the question of whether to offer repair and replacement of auto glass. Since Triscan bought a third of the shares in Wibotec a/s back in 2021, there has been full speed with further development and marketing of Wibotec's CobraXpro systems, tools and consumables for this particular work. The simplicity of the systems, which after a very short training enables everyone to use the systems - and the speed with which repairs can be carried out - have set new standards. In the past few years, we have therefore succeeded in selling the products on a whole lot of new markets in Europe, and the interest is truly overwhelming.
CobraXpro chip repair kit K4200C
TRISYS – workshop and customer management system is gaining ground
Triscan Software Solutions' workshop and customer management system TRISYS also has wind in its sails. Thus, the number of workshops using the system at home and abroad is steadily increasing, with the Scandinavian countries in particular accounting for the greatest growth. The basic philosophy behind TRISYS is that the system must be usable by all types of workshops – large and small. TRISYS is therefore modular and can be adapted to the needs of the individual workshop – e.g. rental module, tire hotel, online service calculator and ordering system and more. TRISYS was developed on the premises of the workshops and can therefore be integrated with a large number of wholesalers' catalogues. The same applies to systems for technical support, financial systems, OE service books and much more.
Management of bookings in Trisys at Bosch Car Service Viborg